Terms of service

TRY VERA

Terms of Service

Last updated: September 27, 2026

OVERVIEW

Welcome to TryVera. The terms "we," "us," and "our" refer to TryVera. TryVera operates this website at tryvera.ca, including all related information, content, features, tools, products, and services (the "Services"). TryVera is powered by Shopify.

By visiting, interacting with, or purchasing from our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.

SECTION 1 — ELIGIBILITY AND ACCOUNT

By using our Services, you represent that you are at least the age of majority in your state or province of residence. You are responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

You agree to provide accurate, current, and complete information when placing an order or creating an account, including your email address, billing, payment, and shipping information.

SECTION 2 — HEALTH AND SUPPLEMENT DISCLAIMER

TryVera products are dietary supplements. Our products are not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the Food and Drug Administration or Health Canada.

Results described on our website, in our advertisements, or in customer testimonials are individual experiences and are not guaranteed. Individual results may vary. The information provided on our website is for educational and informational purposes only and is not a substitute for professional medical advice.

If you are pregnant, nursing, taking medication, or have a medical condition, consult your healthcare provider before using any dietary supplement. Do not use our products as a substitute for medical treatment.

You acknowledge that you are purchasing our products voluntarily and assume all risks associated with their use.

SECTION 3 — OUR PRODUCTS

We have made every effort to provide an accurate representation of our products in our online store. However, colors or product appearance may differ from how they appear on your screen due to your device settings.

All product descriptions, ingredients, pricing, and availability are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of any products to any person, geographic region, or jurisdiction.

SECTION 4 — ORDERS

When you place an order, you are making an offer to purchase. TryVera reserves the right to accept or decline your order for any reason. Your order is not accepted until we confirm acceptance and process your payment.

Please review your order carefully before submitting. TryVera may be unable to accommodate cancellation requests after an order is accepted. See our Purchase, Subscription & Cancellation Policy for cancellation terms.

Your purchases are subject to return solely in accordance with our Refund Policy. You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.

SECTION 5 — SUBSCRIPTION TERMS

By selecting "Subscribe & Save" at checkout, you are enrolling in an automatic recurring subscription. You acknowledge and agree to the following:

Your subscription will automatically renew every 30 days from your original purchase date. You will be billed automatically on each renewal date until you cancel. The renewal price may differ from your initial promotional purchase price.

You will receive a confirmation email after your first purchase confirming your subscription details, billing date, and instructions for managing your subscription.

To cancel your subscription, you must do so at least 24 hours before your next billing date through the Customer Portal on our website or by emailing support@tryvera.ca. If you do not cancel before the billing date, you will be charged for the next renewal and that order cannot be cancelled or refunded once processed.

Full subscription terms are outlined in our Purchase, Subscription & Cancellation Policy.

SECTION 6 — PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, or import charges.

You agree to provide current, complete, and accurate payment information for all purchases. You agree to promptly update your information, including email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that the payment information you provide is true, correct, and complete, that you are authorized to use the payment method, and that charges incurred by you will be honored by your payment provider.

SECTION 7 — SHIPPING AND DELIVERY

Shipping and delivery terms are outlined in our Shipping Policy. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 8 — REFUNDS AND RETURNS

Refund and return terms are outlined in our Purchase, Subscription & Cancellation Policy. Your first order is covered by our 30-day money-back guarantee. Subscription renewal orders that have been billed and processed cannot be refunded. See our full policy for details.

SECTION 9 — CHARGEBACKS AND DISPUTES

You agree to contact us at support@tryvera.ca before initiating any chargeback or payment dispute with your bank or payment provider. We are committed to resolving any issues promptly and fairly.

Filing a chargeback or payment dispute without first contacting us may result in suspension of your account and future orders. Fraudulent chargebacks may be reported to the appropriate authorities and pursued to the fullest extent of the law.

If we successfully dispute a chargeback filed against a legitimate transaction, you may be responsible for any associated fees incurred by TryVera.

SECTION 10 — INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, text, images, graphics, product reviews, video, audio, and the design and arrangement thereof, are owned by TryVera, its affiliates, or licensors and are protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, or create derivative works of any material on the Services without our prior written consent.

TryVera's names, logos, product and service names, designs, and slogans are trademarks of TryVera. You must not use such trademarks without prior written permission. All other names, logos, and trademarks on the Services are the property of their respective owners.

SECTION 11 — THIRD-PARTY TOOLS AND LINKS

You may be provided with access to third-party tools and websites through the Services, which we neither monitor nor control. We provide access to such tools "as is" and "as available" without any warranties or endorsement. We shall have no liability arising from your use of third-party tools or websites.

We are not responsible for the content, accuracy, or practices of any third-party websites. If you access third-party websites, you do so at your own risk.

SECTION 12 — RELATIONSHIP WITH SHOPIFY

TryVera is powered by Shopify, which enables us to provide the Services to you. Any sales and purchases you make in our store are made directly with TryVera. By using the Services, you acknowledge that Shopify is not responsible for any aspect of any sales between you and TryVera. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from your purchases and transactions with TryVera.

SECTION 13 — PRIVACY

All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read our Privacy Policy and Shopify's Privacy Policy. Information you submit to the Services will be transmitted to and shared with Shopify and third parties located in other countries in order to provide services to you.

SECTION 14 — USER FEEDBACK AND CONTENT

If you submit any ideas, suggestions, feedback, reviews, or other content ("Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose.

You represent and warrant that you own or have all necessary rights to all Feedback, that you have disclosed any compensation received in connection with your Feedback, and that your Feedback does not violate any third-party rights or applicable law. We may remove Feedback that we determine to be unlawful, offensive, or otherwise objectionable at our sole discretion.

SECTION 15 — PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not use the Services to violate any law, infringe on intellectual property rights, harass or harm any person, transmit false or misleading information, send spam or unsolicited communications, impersonate any person or entity, upload malicious code, or interfere with the functionality of the Services.

We reserve the right to suspend or terminate your account at any time without notice if we determine that you have violated these Terms.

SECTION 16 — AGENTS

This section applies if you use or deploy an automated agent to access or interact with our Services. No agent may access our Services unless it identifies itself in all requests and operates in accordance with these Terms. We may limit agent access by any means at our discretion.

SECTION 17 — ERRORS AND INACCURACIES

Occasionally there may be information on our Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 18 — TERMINATION

We may terminate this agreement or your access to the Services at any time without notice. You will remain liable for all amounts due up to and including the date of termination. Sections relating to Intellectual Property, Health Disclaimer, Limitation of Liability, Indemnification, and Governing Law shall survive termination.

SECTION 19 — DISCLAIMER OF WARRANTIES

EXCEPT AS EXPRESSLY STATED BY TRYVERA, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. WE DO NOT WARRANT THAT THE RESULTS OBTAINED FROM THE USE OF OUR PRODUCTS WILL BE ACCURATE OR RELIABLE. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES SO THE ABOVE MAY NOT APPLY TO YOU.

SECTION 20 — LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL TRYVERA, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY. IN JURISDICTIONS WHERE LIMITATIONS OF LIABILITY ARE RESTRICTED, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

SECTION 21 — INDEMNIFICATION

You agree to indemnify, defend, and hold harmless TryVera, Shopify, and our affiliates, partners, officers, directors, employees, agents, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys' fees, arising out of your breach of these Terms, your violation of any law or third-party rights, or your use of the Services.

SECTION 22 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity of the remaining provisions.

SECTION 23 — WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms constitute the entire agreement between you and TryVera and govern your use of the Services, superseding any prior agreements between you and us.

SECTION 24 — ASSIGNMENT

You may not transfer or assign this agreement or any of your rights without our prior written consent. We may transfer or assign these Terms without consent or notice to you.

SECTION 25 — GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the Province of Manitoba, Canada, without regard to conflict of law principles. You and TryVera consent to the exclusive jurisdiction of the courts located in Manitoba, Canada.

SECTION 26 — CHANGES TO TERMS OF SERVICE

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. We will notify you of material changes in accordance with applicable law. Your continued use of the Services following the posting of changes constitutes acceptance of those changes.

SECTION 27 — CONTACT

Questions about these Terms of Service should be sent to support@tryvera.ca.